Collection of Personal Data
Personal data means information provided by you which is capable of identifying you, directly or indirectly, and include but are not limited to the following: your personal particulars such as your name, NRIC/MyKad number and all details contained in NRIC/MyKad, address, contact details (such as telephone numbers and email addresses), personal data collected automatically which include Internet protocol address (IP address), Internet cookies and access time.
We may also collect sensitive personal data which are relevant to VINDA business, products or services. Sensitive personal data refers to physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, commission of offences or other personal data as the relevant Ministry may prescribe. We will obtain your express consent if we need to collect such data.
Your personal data is collected through different methods including but not limited to questionnaire or survey forms, online application or request forms. We may also collect your personal data from a variety of sources, including but not limited to collection through sales representatives of VINDA at any event or marketing activities organized or sponsored by VINDA.
The collection and processing of your personal data may be obligatory for purposes of providing you with our products or services. The collection may also be obligatory for purposes of compliance with local laws and regulations. We will notify you whether the personal data requested is obligatory or voluntary. If you do not provide us with personal data which is necessary and relevant to meet your requirements, it may result in our not being able to fulfill or comply with your request or requirement.
Use of Personal Data
VINDA uses the personal data collected for the Purposes which include but are not limited to the following:
- To provide you with the products or services of VINDA;
- To complete and/or process business and/or commercial transactions;
- To communicate with you;
- To update our business records;
- To process or assist you in any enquiries or complaints;
- To provide you with information on VINDA products and services and the latest updates on VINDA’s latest promotion, special offers and/or any marketing launches in respect of VINDA products;
- To improve and develop the products and services provided;
- To conduct market survey, research or statistical analysis;
- Any other relevant purposes directly related to the above purposes;
- To comply with any obligations under the law.
(hereinafter collectively referred to as the Purposes)
Disclosure of Personal Data
Personal data collected in relation to the Purposes may be and/or have been disclosed to but are not limited to the following third parties stated herein. We will notify you if we disclose or have disclosed the personal data to a third party other than those stated herein.
- Any related VINDA company including any parent company and subsidiaries of VINDA along with commonly owned or controlled companies (collectively the “Related Companies”);
- To business partners of VINDA;
- Third party distributors, sub-contractors and service providers appointed by VINDA or the Related Companies to perform the business activities and activities directly related to the business of VINDA;
- Relevant local and government authorities, regulatory bodies or to any other party where VINDA or the Related Companies are required by law or a court order to do so.
Transfer of personal data outside Malaysia
As VINDA’s servers and storage system may be located outside Malaysia, your personal data may be and/or have been transferred to, stored, used and processed in a jurisdiction outside Malaysia. Further, your personal data may be and/or have been shared with the Related Companies some of which are located outside Malaysia for the Purposes.
What is a cookie?
Pieces of information transferred to your computer’s hard disk from a website are known as "cookies".
They are not computer programs, just small information files which allow websites to store and access information about a user’s browsing patterns.
There are different types of cookies: temporary cookies (or session cookies) are erased when the browser closes; persistent cookies are not erased but stay until they are actively erased or they expire (which is dependent on how long the website has programmed the cookie to last).
How to delete a cookie?
Most browsers are automatically set to accept cookies.
You may disable cookies on your browser, but remember that if you do, you may lose many features which are needed to enable the website to work properly.
If you’d like more detailed information about cookies, please visit www.aboutcookies.org which contains comprehensive and independent information about how to disable cookies using browser settings, and how to delete cookies already on your computer.
To delete cookies from your mobile phone you will need to consult your handset manual.
List of cookies we collect
The table below lists the cookies we collect and the information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Allows pages to be displayed more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CUSTOMER||An encrypted version of your customer id.|
|CUSTOMER_AUTH||An indicator if you are signed into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores your Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag that, indicates whether caching is on or off.|
|FRONTEND||Your session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The last product you looked at.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|RECENTLYCOMPARED||The items you recently compared.|
|STF||Information on products you emailed to friends.|
|STORE||The store view or language you have selected.|
|USER_ALLOWED_SAVE_COOKIE||Indicates whether a customer authorized cookies.|
|VIEWED_PRODUCT_IDS||The products that you recently looked at.|
|WISHLIST||An encrypted list of products added to your wish list.|
|WISHLIST_CNT||The number of items in your wish list.|
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services which you have requested such as making a purchase, cannot be provided.
These cookies collect information about how users use a website, for instance which pages visitors go to most, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how a website works.
These cookies allow a website to remember choices you make (such as your name, language or region) and provide enhanced, personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or Advertising Cookies
These cookies are used to deliver adverts that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They are placed by our advertising networks with VINDA permission. They remember that you have visited a website and this information is shared with other organizations such as the advertisers. Often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.
VINDA may allow you to post information, comments or other material on our Site, social media networks or other online service. This is done in order to facilitate the flow of information about VINDA and our products. Please note the terms for such user submissions set out in the Legal Statement (see above).
Do not provide us with information about other persons unless you can prove that you have their consent to provide it.